Jean-Pierre Klumpp

Patient Safety & Quality Management – An Integrated Iterative Process

Patient Safety & Quality Management – Advantages of An Integrated Iterative Process on a common Platform – Examples of measures taken in the operating theatre (checklist time out procedure) and in the Emergency Department (improved access).

Key sentences

• Patient Safety Constituents and Organization
• Quality Management System with Document Management, Workflows and Reporting
• Adverse Event and Complaints Management
• Example of Checklist Time Out Procedure triggred by the Patient Safety Review Process
• Example of Quality Management Approach applied to Emergency Department to Improve Access to Care and Patient Satisfaction